Terms of Service

Last updated: January 14, 2026

Effective date: January 14, 2026

Welcome to Launchcrew! These Terms of Service ("Terms") govern your access to and use of the Launchcrew website, application, and services (collectively, the "Service") operated by Launchcrew ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Definitions

  • "Service" means the Launchcrew web application, including all features, tools, and content
  • "User," "you," or "your" means any individual or entity that accesses or uses the Service
  • "Content" means any information, data, text, or materials you submit to the Service
  • "AI Features" means our artificial intelligence-powered tools including idea validation, competitor research, PRD generation, and marketing asset creation
  • "AI Crew" means our AI assistants (Sam, Alex, and Robin) that provide guidance and generate content
  • "Subscription" means your paid access to premium features of the Service

2. Account Registration

2.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

2.2 Account Restrictions

  • You must be at least 16 years old to use the Service
  • You may only maintain one account per person
  • Accounts are non-transferable without our written consent
  • We reserve the right to refuse service or terminate accounts at our discretion

3. Description of Service

Launchcrew is an AI-powered platform designed to help solo founders and indie hackers validate ideas, plan projects, and launch products. The Service includes:

  • Idea Validation: AI-powered analysis of your product ideas with competitor research and scoring
  • Project Management: Sprint planning, feature tracking, and milestone management
  • Marketing Assets: AI-generated landing page copy, email sequences, and promotional content
  • AI Crew Guidance: Personalized advice from AI assistants specialized in product, project, and marketing

4. Subscriptions and Payment

4.1 Free and Paid Plans

We offer both free and paid subscription plans. Free plans have limited features and usage quotas. Paid plans unlock additional features and higher limits as described on our pricing page.

4.2 Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law or as explicitly stated
  • You authorize us to charge your payment method for recurring fees
  • Failed payments may result in suspension or termination of your subscription

4.3 Price Changes

We may modify pricing with 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You retain access to paid features until then.

5. User Content and Data Ownership

5.1 Your Content

You retain ownership of all Content you submit to the Service, including your ideas, project descriptions, and business information. By submitting Content, you grant us a limited license to use, process, and display that Content solely to provide the Service to you.

5.2 AI-Generated Content

Content generated by our AI Features (such as competitor analyses, PRDs, and marketing copy) is provided for your use. You may use, modify, and distribute AI-generated content created from your inputs. However, AI-generated content is provided "as is" without warranties of accuracy or fitness for any particular purpose.

5.3 Data Export

You may export your Content at any time. Upon account termination, you will have 30 days to export your data before we delete it in accordance with our Privacy Policy.

6. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Submit false, misleading, or fraudulent information
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to the Service or other systems
  • Interfere with or disrupt the Service or servers
  • Circumvent usage limits or restrictions
  • Use the Service for competing products without permission
  • Scrape, mine, or extract data from the Service
  • Resell or redistribute the Service without authorization

7. AI Features and Limitations

7.1 AI-Generated Content Disclaimer

Our AI Features provide automated analysis and content generation. You acknowledge that:

  • AI-generated content may contain errors, inaccuracies, or outdated information
  • AI recommendations are not professional business, legal, or financial advice
  • You are responsible for reviewing and verifying all AI-generated content before use
  • Competitor research reflects publicly available information at the time of analysis
  • Idea scores are estimates and do not guarantee success or failure

7.2 AI Training

We do not use your Content to train AI models. Your ideas and business information remain confidential and are only processed to provide you with the requested features.

7.3 Usage Limits

AI Features are subject to usage limits based on your subscription plan. Exceeding limits may result in temporary restrictions until your next billing period.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its original content, features, functionality, branding, and design, is owned by Launchcrew and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8.2 License to Use Service

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms.

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without restriction or compensation.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE, INCLUDING AI-GENERATED CONTENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAUNCHCREW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service, including AI-generated content
  • Unauthorized access, use, or alteration of your content
  • Business decisions made based on information from the Service

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Launchcrew, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your Content submitted to the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

12.3 Effect of Termination

Upon termination, you will have 30 days to export your data. After this period, we may delete your Content. Sections relating to intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution shall survive termination.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal dispute, you agree to first to attempt to resolve the dispute informally. We will try to resolve your concerns within 30 days.

13.2 Arbitration Agreement

If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if eligible.

13.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us individually. You waive the right to participate in a class action lawsuit or class-wide arbitration.

13.4 Opt-Out

You may opt out of the arbitration agreement by within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page, updating the "Last updated" date, and/or sending you an email notification. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Launchcrew regarding the Service and supersede all prior agreements and understandings.

18. Contact Us

If you have questions about these Terms:

Launchcrew